Privacy Policy
Last Updated: 10 June 2025 · Effective Date: 10 June 2025
Legara ("we", "us", "our") is an estate organising and legacy conversation education provider based at 211 Thanon Rama IV, Pathum Wan, Bangkok 10330, Thailand. This policy explains how we collect, use, and protect personal information about people who enquire about or attend our workshops and services.
We take the privacy of our participants and enquirers seriously. If you have questions about anything in this document, please contact us at [email protected].
1. Information We Collect
Information you provide directly: When you submit our enquiry form, book a session, or contact us, we collect your name, email address, phone number (if provided), and any information included in your message.
Session participation records: We maintain records of which sessions you have attended for administrative purposes — confirming your place, sending follow-up materials, and managing membership access.
Website usage data: When you visit our website, we may collect standard technical information such as your IP address, browser type, pages visited, and visit duration, via cookies and analytics tools. See our Cookie Policy for details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and confirm session bookings
- Send pre-session information and post-session follow-up materials
- Manage ongoing membership access and community communications
- Improve our workshops and services based on participation patterns
- Comply with applicable Thai law and regulatory requirements
We do not use your personal information for automated decision-making or profiling.
3. Legal Basis for Processing
We process your personal information on the following legal bases under Thailand's Personal Data Protection Act B.E. 2562 (PDPA):
- Contract: to fulfil our obligations when you book a session or join the membership
- Consent: for marketing communications, which you may withdraw at any time
- Legitimate interests: to improve our services and maintain internal records
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy. Enquiry records are kept for up to 24 months. Session participation records for active membership participants are kept for the duration of membership and for 12 months thereafter. We securely delete data once it is no longer needed.
5. Sharing Your Information
We do not sell your personal data. We may share it only with:
- Service providers who help us deliver our services (e.g. email delivery, analytics), bound by appropriate data processing agreements
- Thai regulatory authorities if required by law
Information shared during sessions is treated with discretion and is not disclosed between participants.
6. Data Protection Measures
We use appropriate technical and organisational measures to protect your personal data, including encrypted communications (HTTPS), access controls limiting who within our team can access participant data, and secure handling of physical documents. In the event of a data breach, we will notify affected individuals and relevant authorities as required under Thai law.
7. Cookies
Our website uses cookies for essential functionality and analytics. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
8. Your Rights
Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the following rights:
- Access: to request a copy of the personal data we hold about you
- Rectification: to ask us to correct inaccurate data
- Erasure: to request deletion of your data, subject to legal obligations
- Portability: to receive your data in a structured, machine-readable format
- Objection: to object to certain types of processing
- Withdrawal of consent: at any time, for processing based on consent
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You may also raise a complaint with Thailand's Personal Data Protection Committee (PDPC).
9. Third-Party Links
Our website may contain links to external resources, including professional referral organisations. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing personal information with them.
10. Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it.
11. Changes to This Policy
We may update this policy from time to time. When we do, we will update the "Last Updated" date at the top. For significant changes, we will notify participants by email. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Us
Data Controller: Legara
Address: 211 Thanon Rama IV, Pathum Wan, Bangkok 10330, Thailand
Email: [email protected]
Phone: +66 92 836 4170